Customizer CSS changes not saving upon refresh

[stackify]

WordPress 4.8.2
X – Child Theme v 5.2.3
Corenstone v 2.1.4

Page customizer is SUPER slow to load and does not save CSS changes within the customizer on the page. If styles are targeted to page elements from global CSS, the changes take effect. This only happens on some pages…specifically https://stackify.com/blog/.

When I am in the customizer, I make changes in CSS, then hit save. There is then a pop-up that says “Awesome! Content Saved!” If I refresh the page or try to preview, none of the changes are there. I have tried cloning the page and updating styles there. I have tried turning off recently added plugins, nothing works. The only way I am able to save changes to the page I’m working on, is to load the CSS changes into the global CSS.

I attemtped to recreate the issue on another page, https://stackify.com/prefix/ and the CSS changes saved in the page customizer and I was able to see everything upon page refresh.

Not really sure what to do next.

UPDATE:

I am now getting editor page load errors:

I also tried cloning production to stage and then turning off all the plugins off, then enabling one by one…did not change the issue. The site response time keeps going down as well. This is SUPER frustrating, when all I want to do is make some simple changes to my pages.

[ruenel]

Hello There,

Thanks for writing in! I found out that you are using Fast Velocity Minify plugin and you also use CloudFlare. And because of this, I would highly recommend that you clear your caches first every after making updates or slight changes before testing your site. This can cause the changes to not take place on the front end. It will eventually show up when the cache regenerates, but it’s not ideal if you’re looking to see your changes immediately. Caching and Minify plugins are best to turn on only when you’ve finished building the site.

For CloudFlare, please make sure that you are using the recommended CloudFlare settings which you can check it out here:
https://xthemetips.com/using-cloudflare-rocket-loader-with-x-pro-and-x5/928/

Please let us know how it goes.

[stackify]

Caches purged, plugins deactivated…no change. We had the rule, as dictated by your suggestion, enabled. The page https://stackify.com/blog/ will not save any changes to the CSS editor. It displays that it is saving, but upon refresh, all changes are gone.

This is impacting our entire blog and harming our user experience. All I want to do is update some of our pages, but it seems like every time updates are pushed, it breaks something.

ANOTHER UPDATE: Looks like Yoast SEO was preventing the changes. I was able to get that turned off, but now I can’t activate or deactivate any other plugins. This troubleshooting just keeps turning into a ball of worms that grows with every thread pull. And support forums as your primary support option is incredibly frustrating for trying to get help now.

[paul.r]

Hi,

Sounds like a memory issue, can you try adding this code in your wp-config.php file located at the root directory of your site.

define( 'WP_MEMORY_LIMIT', '256M' );
define( 'WP_MAX_MEMORY_LIMIT', '512M' );

You may add it before this line.

/* That's all, stop editing! Happy blogging. */

If that doesn’t help, please provide us your wordpress admin login and ftp login in Secure Note

Thanks