Customize X in Theme Options

Support
#1

Hi,
I have just installed X on a staging site and get this error when I try and customize X in theme options

Not Found

The requested URL was not found on this server.

Apache/2.4.41 (Unix) Server at 217.199.187.73 Port 80

Please can you adsvise. Thanks

#2

Hi Suzanne,

Please try and reset your htaccess file by renaming it to .htaccess-bak . Then in WP Admin Menu, go to Settings > Permalinks and just click the Save Changes button. This process will create a new htaccess file. Check again after.

In case the issue persist, please try the following solutions as well:

  1. Test for a plugin conflict. You can do this by deactivating all third-party plugins, and see if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

If you still have problems kindly get back to us with the result of the steps above and URL/User/Pass of your WordPress dashboard using the Secure Note functionality of the post to follow up the case.

#3

ok brilliant permalink reset sorted it. Many thanks

#4

You’re most welcome, Suzanne.

#5

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