Customize Theme not loading

[body20]

Hi
I just bought and installed X Theme.
When i try to customize the theme it gives me this error:

{“id”:“active”,“data”:null,“channel”:“preview-0”}

I have deactivated all my plugins
It just wont load any content to preview

[nico]

Hi @body20,

Thanks for writing in.

I could not see issues like this. In this case, please share us your admin credentials so we could check your setup closer.

Don’t forget to set it in a secure note.

Thanks.