Customising video player aspect ration

Support
#1

Hi,
Is it possible to customise the video player customer ratio. I want to display a video that is very wide and not very high. When I use the 16:9 ratio it floats in a huge box and the poster image that I sized to the same dimensions as my video is deformed.
Thanks

#2

Hi,

Thanks for writing in! To assist you with this issue, we’ll first need you to provide us with your URL. This is to ensure that we can provide you with a tailored answer to your situation.

Thank you.

#3

Hi,
Sorry it’s taken me so long to get back to you. I will add the URL in a secure note.
best
Susan

#4

Hi Susan,

The page concerned is page not found when I checked. I want to see your setup first. It is expected to be deformed if you have far different aspect ratio by default. Forcing a different proportion will automatically skewed the proportions of your video.

#5

Hi, sorry about the link. I will put the proper link in a secure note. The video itself is fine, but it is contained in a box much higher than necessary. The poster image deforms to fill this box.
Also is it possible to have an arrow on the poster image indicating that it’s a video and to click to play.
Thanks very much,
Susan

#6

Hi Susan,

On the video element class field, try adding custom-video. Then also add the following custom CSS:

    padding-bottom: 25%; /*Adjust the following code accordingly*/
}```

Hope this helps.
#7

That works a treat. Thanks very much Lely.

#8

On behalf of my colleague, you’re welcome! :slight_smile:

Cheers!