Custom Meta Key showing up as text after saving

[dustinzero]

Hey!

So I have a custom meta key that looks great in the preview area, but once I save it, it shows up as text on the actual page?

Hopefully someone can help me out

[tristup]

Hi @dustinzero,

Thanks for reaching out.
The custom field named pf_size_chart does not accept the HTML content and it converted to the HTML Entities. As the browser directly interprets the HTML Entities as HTML tags, it shows the output in that way. I went ahead and added a Size Field of type WYSWYG using the Advance Custom Field plugin and assign it to the products. I have also added the content to the field and added another tab into the layout named Tab 6 and it shows the actual output you are expecting.
I would suggest you add the content for different products into the Size field to get the result you are expecting.

Hope it helps.
Thanks

[dustinzero]

Hey,
Thank you so much for the response,
My goal was to use the original custom key code because I have over 600 products with different size charts that are all connected to the original custom key.

If I used the method you suggested I would have to individually add the size chart back to over 600 products, which defeats the whole purpose of even needing a custom key to do it for me.

Is there not a way to make it read the original key as proper HTML? Or any other help or suggestions? Or Is it possible to just keep the original tab area of my product pages somehow and still edit the rest?

I really Love the new Layout option you guys made and I’m excited to use it, if I’m able to do this .

Thank you to whoever reads this and is able to help me.

[christian]

Hey @dustinzero,

It is the Printful plugin developer who should fix the output of the HTML as my colleague said. They should follow how ACF outputs the WYSWYG field.

Thanks.

[dustinzero]

so you’re saying it doesn’t matter that it works perfectly before using the layout option, and also works perfectly in the preview screen while editing, and there is literally nothing you guys can do? like, i get you guys are crazy busy, and i understand how stressful trying to help everyone must be, but for me waiting almost a week for any form of actual help, this is a pretty lame response.

thanks for nothing guys

[marc_a]

Hi @dustinzero,

I suggest that you contact the plugin developer maybe he can give you a piece of advice on what to do.

Thank you.

[dustinzero]

ok, i will, thanks

in the meantime, could someone please give me a code to get rid of this empty space in single product pages? so the page is full width. im using PRO

thank you

[dustinzero]

oh, and i tried this code already but it does nothing

.single-product .x-container.max {
    width: 100%;
max-width: 100%;

}

[tristup]

Hi @dustinzero,

It seems that the custom CSS code is the reason behind your issue. Please find the screenshot describing the issue.

To increase the width of the single product page only, you may need to add the following custom CSS code into the Theme Options > CSS.

.single.single-product .entry-wrap
{
    max-width:100% !important;
}

Please remember that the above code will work if copied as it is and don’t conflict with any existing style.
Please note that the code provided serves only as a guide to help you get started custom coding on your own if there’s no option offered in our theme or the products we bundle.
We really do not provide support for custom codes that means we can’t fix it in case it conflicts with something on your site nor will we enhance it.

Thanks

[dustinzero]

that worked!!

than you soo much!

[marc_a]

Hi @dustinzero,

You’re welcome and we’re glad that it is now working on your end. If you have any other concerns regarding our theme features, feel free to reach us.

Thank you.

[dustinzero]

please read secure note

[tristup]

Hi @dustinzero,

The screenshot removed and added to the secure note.

Thanks