Hello,
I added a custom font using the font manager. The fonts are showing up on my windows devices and Android (mobile) device.
On Apple devices (Laptop and Ipad) they are not showing up.
What initial steps I can take to let them show up?
Thanks in advance.
Cheers.
Thank you for reaching out to us. If the fonts are working in your other devices then you are probably having only the cache issue, try clearing the browser’s cache of your Apple devices and see if this resolves the issue.
Let us know how this goes!
Hello Nabeel, thanks for your reply.
Unfortunately this is not the case I opened the website for the first time on 2 different Apple devices but also here it didn’t display the proper font.
Cheers.
Can you please share your website URL along with the browser name and version of the operating system you are using, that helps us to replicate the issue at our end?
Thanks
Hello Tristup,
https://misterbamboostraws.com I tried with Safari and DuckDuckGo browser. The OS is either the last one (Big Sur or the second last one (sorry I don’t know the names). I should maybe mention that I’m using the Beta7 Pro version.
Thanks.
Cheers.
Thanks for the information about using the Beta7 Pro version. Since you are using the Beta7 Pro version, I would like you to add your ticket to the beta forum so that Alexander our Director of Development will be well aware of the issue. Please add your ticket here.
Hope that helps.
Thank you.
Hello Marc, I will do that. I thought that it was maybe a common problem not related to the beta version that’s why I decided to start a topic here.
Thanks
Cheers
You’re welcome and it’s our pleasure to help you. If you have any other concerns, feel free to reach us.
Thank you.
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