Custom Font will load on PRO Builder but not on front end

[xponent21]

Hi guys,

Custom Font will load on PRO Builder but not on front end.

can you take a look why that is hapenning?

If you inspect the element you will see the buider is using the font name added not the font name itself? It could be that?

Thanks

[nabeel]

Hi @xponent21,

Thank you for reaching out to us. I tried to login to check your site but I was locked out due to your security plugin (Wordfence), can you please temporarily disable your security plugin so we can take a look at your setup.

In the mean time please check for the following first:

1. TESTING FOR PLUGIN CONFLICT
2. THEME UPDATE
3. CHILD THEME
4. CSS/JS CUSTOMIZATION
5. DISABLING CACHE
6. DISABLING CDN
7. VERSION COMPATIBILITY

Let us know how this goes!

[xponent21]

Hi Nabel,

Wordfence is off.

Thank you

[ruenel]

Hello @xponent21,

The given credentials do not work for us. It seems that the username or password is incorrect.

Please double-check it.

[xponent21]

Hi Rue,

Here is the new credentials:

[ruenel]

Hey @xponent21,

The issue is because of the naming convention of your custom font. Please change the names from:

Avenir - X21 Body Font
Mulish - X21 Heading Font

into just simply be:

Avenir
Mulish

Best Regards.