Custom font not visible from URL but displays correctly from IP

[Riccico]

Hello,

I just redid site with X theme, and added a custom font to theme and everything displays fine from the admin and preview displays. However, once I updated the DNS the custom font does not display via URL. Lastly, direct access by IP still shows custom font does display. Is this a common issue? Do you have any ideas on how to fix?

Thank you

[tristup]

Hi Kelly,

Thanks for reaching out.
It seems that the URL for fonts are not properly replaced during the migrating the site from IP to URL, there are still console errors are showing related to the fonts and the previous URL

I would recommend you to perform the URL replacement another time with any plugins from the WordPress repository.
There are many URL replacement Plugins available in WordPress, this article will be helpful on this:https://www.wpbeginner.com/plugins/how-to-update-urls-when-moving-your-wordpress-site/

Please remember that we don’t troubleshoot any migration issues as they are outside the control of our products.

Thanks

[Riccico]

Thank you for the fast reply. Yes, I understand you don’t trouble shoot migration issues but I thought it may be an issue of something I missed within the theme.

The URL’s have all been replaced and the font is still not showing correctly.

[marc_a]

Hi Kelly,

I suggest that you disable your CDN first and let see if it solve your issue. On the other hand, we have some docs on how to solve the CORS policy issue https://theme.co/docs/font-awesome-icon-issues.

Hope that helps and let us know how it goes.

Thank you.