Custom font not showing in Safari

[launchcatapult]

We’re working on a site using a custom font (Gotham) that was added using the Font Manager, and have run into an issue. For some reason, when looking at a site on Safari, not all the text is showing up. It appears that most of it is in span tags, but I think some of it is in paragraph tags. It’s only (as far as I know so far) happening on regular text – headings, buttons, etc., are all working fine.

Any thoughts? As I said, I’ve only noticed it in Safari, but it works fine in Chrome and Firefox. I’ll send the URL in a note.

[ruenel]

Hello @launchcatapult,

Thanks for writing in!

I have checked your custom font and you only uploaded the *.woff file. You will also need to upload all the other files included in the fonts. The *.woff2, *.otf, *.ttf, *.eot, *.svg, etc files needs to be uploaded when it is available and present in your font files to make sure that the font will be loaded in all browsers properly. Keep in mind that browsers different browsers used and display different font files. (https://css-tricks.com/snippets/css/using-font-face/)

Hope this helps. Please let us know how it goes.