Custom font glitch

Support
#1

Hi,

So I added my custom font within the manager and after uploading, it shows nothing…

Simply allows me to save, though I can’t name the font or anything.

#2

https://filedn.com/lnfvK6iXTT4Q4bVuO0e5AFV/Screen%20Shot%202018-12-15%20at%207.06.52%20AM.png

#3

https://filedn.com/lnfvK6iXTT4Q4bVuO0e5AFV/Screen%20Shot%202018-12-15%20at%207.05.04%20AM.png

#4

https://filedn.com/lnfvK6iXTT4Q4bVuO0e5AFV/Screen%20Shot%202018-12-15%20at%207.05.46%20AM.png

#5

Hi Curtis,

Thanks for reaching out.

You can name the font by double clicking the name and finish it by hitting enter.

As for the font file, looks like it’s not uploaded correctly. They aren’t there
http://wordpress-217016-659012.cloudwaysapps.com/wp-content/uploads/2018/12/MuseoSansRounded-500.woff
http://wordpress-217016-659012.cloudwaysapps.com/wp-content/uploads/2018/12/MuseoSansRounded-700.woff

It’s either not really existing, or existing but being blocked by host. Could you try checking it through FTP if it’s there? And please contact your hosting provider about the file failing to load as they may able to provide you some error logs.

Thanks!

#6

This topic was automatically closed 10 days after the last reply. New replies are no longer allowed.