Ctrl-S for Saving Setting

Support
#1

Hi,

I have the latest version of Pro and Ctrl-S isn’t working for Saving. Is there a setting for that?

Thanks.

Rick

#2

Hi Rick,

Thanks for reaching out about this. Could you let me know the versions of the operating system and browser you’re working with? I’ve not heard of this issue with this release, so maybe this info will help us narrow it down.

#3

I’m using the Mac OS Mojave and Chrome. Thanks.

By the way, it works on the Header and Footer sections in Firefox.

#4

Hi again Rick,

I’m actually on the same environment. It’s working ok here, but on OS X the shortcut is cmd + s (although I assume you’ve been trying that as well, since it works in some builders). Is it just the content builder not working then? And do you recall any steps taken just prior to hitting the shortcut? Finally, are there other shortcuts you use frequently? Sorry for all the questions, I’m just trying to better understand how it could be failing. Thanks!

#5

I’m actually using a non-Apple keyboard on a Mac and I mapped the keys so that makes it more confusing. However, I tested it on a site running the old version of the theme and it worked so something has changed.

It’s at least the content and header builder. I’ll look to see how I have these mapped. Thanks.

#6

Hey Rick,

Pro 3.0.2 is now available in automatic updates! This release contains fixes for several issues, like you have mentioned above, so be sure to check out the changelog (https://theme.co/changelog/). Please do update to the latest version. After doing the updates, always remember to clear all caches when updating so that the code from the latest release is always in use. This will help you to avoid any potential errors.

After doing the updates, always remember to clear all caches (if you are using WP Rocket, WP SuperCache or W3 Total Cache) when updating so that the code from the latest release is always in use. This will help you to avoid any potential errors.

And please clear your browser cache too. You may use private browsing mode in testing your site to make sure that you are viewing the latest codes from the updates and not the cached version in your browser.

Please let us know how it goes.

#7

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