CTA Primary text after linking

After sending an email via secondary text, the primary text doesn’t reappear. Instead, secondary text remains. Where is the option to revert back to primary text after linking? Thanks.

Also, the email link is not working. When I click on it, it says “Choose an account to send email from”, but does not list any accounts to choose from.

Hello @eutaw,

Thanks for writing in!

You are seeing this because your Mail program has NOT been set up yet.

You need to have your default Mail software so that as soon as you click on the email address, it will automatically create a new mail for you.

Hope this makes sense.

Yes, it does make sense. However, I was hoping to get an answer to the first question. Also, if you take a look in the section titled Ministry Leaders, second row, 1st column, the subject for my email is Children & Youth Ministry. However, when the email is generated, the subject only shows Children. Why? This also happens with a couple more of my CTAs but not all.

Hi @eutaw,

The issue is due to the ASCII* encoding reference of URL encoding, while using the &amp or & in URL it should be converted into the corresponding UTF-8 value. So you need to add the %26 where you want & to be added. In that way, your mail to URL would be mailto:[email protected]?subject=Children %26 Youth Ministry, spaces will be automatically converted to %20 which is its UTF-8 value.

I have changed using the browser debugger and found working.

Hope it helps.
Thanks

Thank you.

Hi @eutaw,

You are welcome.

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