I uploaded and activated the theme. Then, launched the cornerstone customizer and everything looks good there. But when I go to the frontend, all the css is missing.
Am I doing something wrong?
This is the first time I am using this theme and builder and I am unfamiliar with it.
Any help would be appreciated.
Hi Palle,
Thank you for writing in, but I can’t view your site, it’s under Coming Soon page.
Anyways, do you have a caching plugin or feature? Please try purging it’s cache.
If that did not work, please provide us login credentials in a “Secure Note” so we can take a closer look.
Cheers!
Hi,
Thanks for your response.
I cleared the cache and nothing helped.
I’ve sent you my login.
Hi Palle,
Thanks for the credentials, and yeah this seems to be strange, I’m leaning that was a caching-related issue. I resolve the issue by virtually doing nothing.
I’ve checked the Theme Options > CSS area since that the issue is related to styling, and I find this slashes something weird, but this is not an error by any means, but it could possibly mess up a minified CSS, so I commented that out, and when I check the homepage, it’s all fixed. And then I put that block of CSS back to see if the issue come back too, it did not.
It is advisable to deactivate all caching plugins and feature while the site is still in the development phase to avoid this kind of issue.
Cheers,
Thank you for your help.
It worked great for a few minutes. And then I lost the css again.
I dont seem to have any caching plugins installed. Can you advise what could be the issue and/or how I can resolve it by myself.
Thank you!
Hi Palle,
There are some missing styling from the elements. I went ahead and clear the style cache by going to X > Settings > System then click the clear style cache. Luckily after clearing the style cache it fixes your issues.
Hope that helps.
Thank you.
Thank you!
I see now that every time I hit ‘edit page’ I lose the CSS (and need to clear the cache as you mentioned above). Can you help figure out why that is happening and help resolve it?
I hope this is a clue.
Thank you!
Hi Palle,
I can’t replicate the issue on my end anymore even If I click the “edit page”, please clear your browser cache on your end or use your browser’s incognito/private mode.
Cheers,
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