Hi there, when we tried to install the CSAI, it shows errors “Plugin not registered.”. I have X theme up to date and everything but not working!
Hello @sbxstrategies,
Thank you for the inquiry.
The CSAI plugin is currently available in the beta version, which can be installed using the Cornerstone Beta plugin. Please check the link below for more information on how to activate the beta version.
– https://theme.co/docs/test-the-beta
Let us know if you need more info.
Best regards,
So it really shouldn’t be shown that it is available unless you are using the beta install. Right? I encountered the same error and had to search around to figure out why?
Hi @Kev,
Please be advised that any issues related to the beta version should be posted here:
Thanks.
I don’t think you understand. I (and probably the other person) do not have the beta installed. It appears on your released version. I have v6.6.10. So this is probably a mistake on Themeco. It makes you think you can install it, but instead it renders that error message.
Hey @Kev,
We apologized for the confusion. The CSAI extension appearred in that Pro/X dashboard section because it is already added in our Themeco Repository. You won’t be able to install it for now as it is only available in the next release version of the theme. I will forward this to our developers for them to hide it or figure out something to prevent any further confusion for the time being.
Please bear with us.
Hi,
I purchased CSAI last night. I see it in the ThemeCo Account under Max. I went to a licensed Pro Domain, went to the settings and tried to activate it. I have the same error as mentioned here. I am on the latest Cornerstone/Pro build. Is it still an version issue? Thank you, Matt Ps. I just saw - I am on 6.6.10. There seems to be a newer version, however I do not see it under updates…
Hello @mexl,
CSAI is currently in pre-launch and only compatible with the beta versions currently being tested. More info here: Cornerstone 7.7.0, Pro 6.7.0, and X 10.7.0 RC (1). You will not be able to use it on production or live sites until it is officially released and out of beta
Thanks
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