I’ve upgraded to the latest version on several sites, and they all do the same thing…
Hello @verobeachmarketing,
Thanks for writing in! It seems that you are having a caching issue since you have installed the W3 Total Cache plugin. Please check out this documentation instead:
Kindly let us know how it goes.
The plugin was disabled, and the issue remains.
If you could give us site access within a secure note. We will gladly take a look at the issue.
I posted to the previous message.
Hello @verobeachmarketing,
I tried to access your site dashboard but the URL is not accessible at the moment due to the popup login box of a security plugin. I would request you please disable the security plugin or share the popup login details as well.
Thanks
I put a secure note for the additional login.
Hey @verobeachmarketing,
As it turns out, you have installed a 3rd party Autoptimize plugin. Deactivating this plugin will load the builder preview. You can activate this plugin again once you are done with editing.
- See the secure note below for the screenshots.
Best Regards.
much appreciated
1 Like
Happy to help, have a great day!
This topic was automatically closed 10 days after the last reply. New replies are no longer allowed.