[/cs_column][/cs_row] Showing up on mobile/small screens only. What did I do wrong?

[Aranov]

I will send URL privately. Thanks!

[rad]

Hi Danny,

Thanks for reaching out.

It seems caused by broken HTML content, unfortunately, I can’t find what’s causing this since the broken layout mixed with the faulty content already. Would you mind providing your admin login credentials in the secure note so we could test it further?

Thanks!

[Aranov]

I sent it in the secure not above.

[friech]

Hi Danny,

Thank you for the credentials, but are you working on that site below? credentials did not work, please check.

In the meantime, please do a Testing for Plugin Conflict and Clear all your caching plugin and features.

Cheers!

[ruenel]

Hello Danny,

I have logged in to your site and checked your page. Every thing seems in order. Can you please login to your CloudFlare account and purge your site caches? Turn ON the development mode and then test your site again. You also need to regenerate the minified CSS and JS files in CloudFlare.

• https://support.cloudflare.com/hc/en-us/articles/200169246-Purging-cached-resources-from-Cloudflare
• https://support.cloudflare.com/hc/en-us/articles/200169396-Why-aren-t-changes-to-my-site-showing-
• https://support.cloudflare.com/hc/en-us/articles/200168196-How-do-I-minify-HTML-CSS-and-JavaScript-to-optimize-my-site-

Kindly let us know how it goes.

[Aranov]

Unfortunately issue persisted even after purging , minifying, and testing in development mode. Any other ideas?

[ruenel]

Hello Danny,

I have logged in again and inspected each sections and rows. There are too many of theme. This may not be a caching issue because when I insert custom classes, it displays on the front end when I am logged in.

What is weird is that, when I check your site in another browser or in private browsing mode, I am not seeing your the custom classes I have added. Only the broken row and column shortcode is showing.

I would recommend that you duplicate this page and remove the rows and columns one by one to find what is causing the issue. It could be a broken HTML code or a shortcode that is causing this from the very first section up to where the code is showing.

Kindly let us know how it goes.

[Aranov]

I duplicated a “clean version” of the apply page and after editing it to match original, the issue returned. Is it possible to skirt around the issue by changing the color of {/cs_column} etc to white or transparent?

[rad]

Hi Danny,

Perhaps, you can duplicate a clean version again, then please provide a video recording of the editing you’re adding? That way, we have the idea on how to reproduce the edits you’re applying.

Unfortunately, if the cause is the content that being added then the issue will always return if you’re going to re-add it again.

Thanks!

[Aranov]

What about changing the color of the problematic html? Is that even possible?

[marc_a]

Hi Danny,

Please follow below the instruction below on how to hide the " [/cs_column][/cs_row]" by using some jQuery code.

Go to Pro > Theme Options then JS

Then copy the JS code below add then paste to Pro > Theme Options then JS

jQuery( document ).ready(function( $ ) {
    jQuery(".hide-element")
	    .contents()
	    .filter(function () {
	    return this.nodeType === 3 && this.nodeValue.trim() !== "";
	}).wrap("<span style='display:none' ></span>");
});

This will hide the " [/cs_column][/cs_row]" on that specific section.

"Please note that providing custom code is outside the scope of our theme support. Issues that will arise from the use of custom codes should be forwarded to a 3rd party developer."

Thank you.