I was able to restore my site from a backup…
This error message displays on my website: https://www.pdxstorytheater.com after updates:
There has been a critical error on your website.
I am not sure where to begin.
Can you help me?
Hi @pdxstorytheater,
Did you temporarily pull your website down? I tried to check it but it says your website is not found.
If you are still trying to restore it and you get the error message again, please also post the error message you are seeing so we can provide some suggestions.
Thank you.
No, I did not take my site down. I am currently using pdxstorytheater.ORG with a redirect for the pdxstorytheater.COM to the .ORG site. After I installed the latest X Theme and had to restore from backup, apparently the redirects were affected. I’m not sure. Do you know why? Everything was working just fine until this lastest update (sigh). Thank you for your consideration and your time. Lynne
Hi Lynne,
We’re sorry you’re having this issue. At this point we need you to consult your hosting provider DREAMHOST. Ask for the server logs. It will have the details on what is happening. It might probably related to redirect. Usually hosting support will help you figure out what happening on the background.
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