Creative contact forms 2 template not installing from design cloud

[davidgaiz]

Hi there,

I tried to install the new template that just got added to design cloud - creative contact forms 2. When I click install, I get prompted that I’ve already installed this template (which I haven’t), and then I get an error in the upper right hand corner saying that it failed to install. I’ve been installing many of your other new templates from design cloud recently without any issues, any thoughts on what’s going wrong here?

Thanks,
Dave

[ruenel]

Hello dave,

Thank you for the very detailed post information. I have tested the Creative Contact Forms 2 in both X and Pro theme. We cannot replicate the issue. It is always gets successfully installed and display in the template manager. Your issue seems unique to your site only. ​We recommend that you increase your memory allocated to PHP. To increase it, please edit your wp-config.php file and insert these lines:

define( 'WP_MEMORY_LIMIT', '256M' );
define( 'WP_MAX_MEMORY_LIMIT', '512M' );

You can add it before the line
/*That's all, stop editing! Happy Blogging. */

We would loved to know if this has work for you. Thank you.

[davidgaiz]

That appears to have solved it, thank you!

[lely]

You’re welcome @davidgaiz!

Glad @RueNel, as able to help you here.