Crashed site on Pro 2.0 after trying to update plugins - help me please!

[kennyallen]

Hello!

I just tried updating plugins, with the Pro 2.0 Theme active, and I think that caused the site to crash. I had the “briefly-unavailable-for-scheduled-maintenance-check-back-in-a-minute” message first, and then I went into my FTP and re-named the plugins folder to plugins.deactivate and now I am receiving the following message.

_Warning: require_once(admin/ajax-actions.php): failed to open stream: No such file or directory in /home/kenny0217/newsite2017.ictlongbeach.org/wp-content/plugins/convertplug/convertplug.php on line 110_

_ Fatal error: require_once(): Failed opening required ‘admin/ajax-actions.php’ (include_path=’.:/usr/local/lib/php:/usr/local/php5/lib/pear’) in /home/kenny0217/newsite2017.ictlongbeach.org/wp-content/plugins/convertplug/convertplug.php on line 110

My site is at newsite2017.ictlongbeach.org

I can provide FTP credentials if necessary. Please help me!

Thank you thank you thank you.

[alexander]

It looks like ConvertPlug might be missing some files. Can you try deleting ConvertPlug entirely? Then you can reinstall it from Pro’s validation page.

[kennyallen]

Yep! Looks like maybe the 2.0 pro theme had some glitch when I went to update the convertplug plugin. (Convertplug is now called convertplus and I think 2.0 wasn’t expecting the old name?)
Something to maybe alert your developers about.

Anywho - it’s fixed now! Thank you.

[ruenel]

You are most welcome!
It’s good to know that the issue is fixed now.