Crash when installing AUTO template

[maurosanua]

I’m getting a crash when trying to install the AUTO template and contents. Others works fine.

running php 7.4.10 https://mechinnovalabs.com/phpinfo.php

[tristup]

Hi Mauro,
Thanks for reaching out.

There might be a few different reasons for this issue, I would suggest following troubleshooting about your demo import.

1.) Increase PHP Memory Limit
2.) Increase PHP Execution Time Limit

I also recommend you to ask your web host to configure the following server settings with the specified values or more for the PHP.

memory_limit = 512M
upload_max_filesize = 512M
post_max_size = 512M
max_execution_time = 300
max_input_time = 300
max_allowed_packet = 16Mb
innodb_log_file_size = 128mb
allow_url_fopen = On

And MySQL Configrations

max_allowed_packet = 16Mb
innodb_log_file_size = 128mb

After all the above server settings configured properly please follow these steps.

1. Temporarily disable ConvertPlus while importing the demo content.
2. After the import is done then activate it again

Hope it helps.
Thanks