Counters stopped working on site

[samerk]

Hello, any word on when the counter issue will be ressolved, it a design feature many use and it does not work for over a month and a half.

Thanks
Sam

[prakash_s]

Hello Sam,

Thanks for writing to us.

In order to help you with your concern, we need to check your settings. I would request you, please share your details in a secure note. Please provide the following details meanwhile you must troubleshoot common issue before we investigate your settings.

• WordPress Login URL
• Admin level username and password
• Exact Page Name

You can find the Secure Note button at the bottom of your posts

Thanks