Countdown Timer resetting after refresh

Support
#1

I am having an issue where the countdown timer is resetting after the page is refreshed, thus never really counting down until the proper date and time. When I am in the builder, the time counts down appropriately, but as soon as I visit the page after logging out, or viewing in an incognito window, the countdown resets. Here is an example: https://www.loom.com/share/8869f85119e24ccfabf7d6b85fdb298a

I have completely disabled the cache plugin and it still has this issue. Additionally, I have disabled cloudflare and tested, but to no avail. Please advise. Here is the page I’m working with: https://theiafinancial.com/webinars/the-accomplished-woman/

#2

Hey @calebja,

This is due to caching. The one we see when logged out is a cached page.

I understand you said you disabled caching. Disabling caching is not enough. All caches must be cleared. You will need to contact your web host and Cloudflare to clear all caching.

This is not an issue with the Countdown timer as it works fine.

#3

Thank you, after I cleared all caches, it worked.

#4

Hey @calebja,

You’re most welcome!

#5

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