Could not establish connection. -> hoster blocking

I checked this article
I done everything :

  • Ensure cURL is working, and allow_url_fopen and openSSL is enabled.
  • /wp-admin/admin.php?page=x-addons-product-validation&force-check=1&x-verbose=1 is giving me a empty message : array(0) {}
  • put add_filter( ‘https_ssl_verify’, ‘__return_false’ ); in functions.php of my child theme
  • BUT the SSH command line answered : curl: (7) Failed to connect to port 443: Connection refused

How can I validate X theme and make updates?

Hi @dviprod,

Thanks for reaching out.

May I know which site has this issue? A possible cause is cURL which you already tried and if you’re trying to update an old theme. If you’re on old theme then I recommend installing it your theme manually (please check this Manual Updates).

Old theme still connects to old update URL which isn’t available now, hence, the old theme will get the same error (Could does not establish connection) if you try to validate or update it.

But that still my assumption as I’m not sure which site you’re currently referring, plus with this Failed to connect to port 443: Connection refused error so I might still incorrect. Please provide your site’s URL and admin login credentials so we could check it as well.


Hi Rad
The website is hosted on OVH
X theme is version 4.0.5

Hi @dviprod,

Thanks for writing in!

You are using a very older version of Theme and Cornerstone. Please update both to the latest version and try to validate again.

As @Rad mentioned above, you might have an issue updating the theme, you need to follow the manual update process.
Please check the guide.

Remember to take backup of your site before updating to avoid any kind of damage during the update.

Hope this helps!

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