Cost Estimation & Payments Forms not activating

Support
#1

I have read through a few of the post on this matter, and I have PHP 7.3 set, when I started with install this plugin was working and the install through an error that crashed the site,. so I deleted everything and started fresh.

Since then I have not been able to get the plugin to install, I increased the timeout and memory limits, and now it installs but it won’t activate.

#2

Hello Frank,

Thanks for writing in! Usually a crashed site or seeing the white screen of death is because there isa fatal error or simply you have exhausted your PHP memory limit. ​We recommend that you increase your memory allocated to PHP. To increase it, please edit your wp-config.php file and insert these lines:

define( 'WP_MEMORY_LIMIT', '256M' );
define( 'WP_MAX_MEMORY_LIMIT', '512M' );

You can add it before the line
/*That's all, stop editing! Happy Blogging. */

And if the error persists, I would recommend that you enable the debug mode instead. You can do this by opening wp-config.php and adding


define('WP_DEBUG', true);

/* That's all, stop editing! Happy blogging. */

When you revisit the page, you should have some error output describing the issue in more detail.

We would loved to know if this has work for you. Thank you.

#3

504 Gateway Time-out
nginx/1.10.3 (Ubuntu)

#4

Hi Frank,

504 Gateway Time-out is a server-side issue, saw a couple of thread with the same issue below, unfortunately, they did not disclose what was the issue, they just switch host. Please contact your hosting support as they have a better understanding of what is causing the issue.

Please also check in Pro > Status and see if the Memory Limitand Time Limit correspond to the data you show above.

Thanks,

#6

Hello Frank,

Would you mind providing us the url of your site with login credentials so we can take a closer look and fix the issue? This is to ensure that we can provide you with a tailored answer to your situation. Once you have provided us with your URL, we will be happy to assist you with everything.

To do this, you can make a secure note with the following info:
– Link to your site
– WordPress Admin username / password

  • FTP Hostname
  • FTP Username
  • FTP Password

Thank you.

#7

site url: http://dev.cc-edc.com

#8

Hello Frank,

We have checked every possible ways to resolve your issue. The Error 504 is still happening. We highly recommend that you contact your hosting provider and ask them what may have caused this issue where in once you activate the particular plugin, it triggers the error. Your hosting provider should be able to give you a hint or resolve this easily since they have more control over your hosting server and it’s configurations.

Thank you for your understanding.

#9

Thanks for the help

#10

You’re more than welcome, glad we could help.

Cheers!

#11

They asked if there was any server requirements so that is where I am at at that point I lost the chat connection, I am checking out the plugin requirements and giving them that, after that I am done with them and I am following everyone else that had this issue and switching hosting

#12

Hi Frank,

Here’s the server requirements to run wordpress.

Do let us know this goes for you.

#13

FATCOW is horrible I switched to Hostinger site installed with no issues

#14

Hi Frank,

Thank you for updating us and glad it is now sorted out.
For other inquiries, please open a new thread instead.

#15

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