Cost Estimation and Payment plugin won't let me link steps

I created several product order forms using the E&P Form Builder earlier this year (around March) and it went well and the forms were working properly.

Yesterday, I needed to create a new form using the E&P Form Builder for another product to sell. But when I created multiple steps and tried to add links between them, nothing happened. I can drag the link-builder icon to the next step, but no link line appears and there is no indication that anything happened at all. When I release the mouse the link icon shoots back to the original step and there is no link line between the steps.

Obviously, this is essential to the use of the E&P plugin. I work in Firefox (Mac), but I tried it in Chrome and Safari with no joy. Tried deactivating and reactivating and still nothing.

Unfortunately, in trying to sort this issue out, I deactivated and deleted the E&P plugin, which also deleted my existing forms. AAGH! That was stupid on my part. Now I’ve had to close my site for construction while I either get a fix for this E&P issue, or find another solution. I’m thinking WooCommerce, but I’m getting an “old templates not supported” message with that plugin… but that’s a whole nother topic.

Would really like to resolve this E&P issue and get back to making some money.

Any thoughts?

-Steve

Just figured it out. For some reason I had it in my head to click and drag the link icon, but you really just click on it, then click on the next step.

Stupid me.

Anyway, at least now I can re-build my forms and get the site back up. No more than a couple extra hours work.

Glad you sorted things out, feel free to get in touch with us regarding any further queries about Pro, X, and Cornerstone.

Cheers!

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