Cornstone uneditable

[Tagdog]

I updated xtheme and cornstone. When I go to edit pages it is different and it will not edit pages. I have cleared cache, tried different browsers but it does not work. I have attached a screenshot of cornerstone, so maybe you tell me if it got corrupted.

[jade]

Hi There,

You could try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

In case the issue persists, pleas provide the URL and logins to your site in a Secure Note.

[paul.r]

Hi,

Please try adding the code below in your wp-config.php file located at the root directory of your site.

define( 'WP_MEMORY_LIMIT', '256M' );
define( 'WP_MAX_MEMORY_LIMIT', '512M' );

You may add it before this line of code.

/* That's all, stop editing! Happy blogging. */

Hope that helps

[Tagdog]

the revolutionary slider is the problem and that is part of the theme.

[christian]

Hey @Tagdog,

I deactivated Slider Revolution and the problem persists. The problem here is that the builder redirects to x/#/content. It has something to do with the permalink. Please reset your htaccess file by renaming it to .htaccess-bak. Then in WP Admin Menu, go to Settings > Permalinks and just click the Save Changes button.

I also see this error in the console

Failed to load resource: the server responded with a status of 500 (Internal Server Error) /cornerstone-endpoint

That usually stems from Mod Security. Please contact your host to white-list /cornerstone-endpoint.

After you doing the above steps, pleas give us FTP access.

Thanks.

[Tagdog]

I deactivated slider revolution, I can use cornerstone but the theme I use has Slider Revolution as the main element. I tried it but it did not work.

[christian]

Let’s try ths. Backup your slides and then uninstall Slider Revolution. Then, install again via X > Addons. If that doesn’t help, please give us FTP access.

Thanks.

[Tagdog]

I can supply log in and ftp info. But, how do I make sure my reply is private?

[ruenel]

Hello There,

Thanks for providing the information. I have logged in and check your file. It turns out that you were having PHP memory limit exhaustion. By default, WordPress will attempt to increase memory allocated to PHP to 40MB (code is at the beginning of /wp-includes/default-constants.php) for single site and 64MB for multisite, so the setting in wp-config.php should reflect something higher than 40MB or 64MB depending on your setup.

I have resolved it by editing your wp-config.php file and increase the memory limit to 256MB with a maximum limit of 512MB.

Please check your site now.

[Tagdog]

But the slider is still saying it does not exist but it is there?

[friech]

Hi There,

It’s there but none of your sliders has an alias of “Slider”. Please edit your page, delete that Slider element that has an error, then re-add it and select the correct slider from the dropdown.

Hope it helps,
Cheers!