Cornestone and Desing Cloud don't load with SiteGround Optimizer Plugin activated

Support
#1

Hi,

Cornestone and Desing Cloud don’t load with SiteGround Optimizer Plugin activated.

I followed the steps in your guide Design Cloud doesn't load
but the problem persists.

I also contacted my hosting provider (SiteGround), they increased my PHP memory-limit but nothing has changed and they told me to hear from you, that there is probably some script that is not running.

Can you help me? I leave you the credentials of my site on the secure notes.

Thanks

#2

Hi Giuseppe,

Thanks for reaching out.
This issue has been already reported by many of our customers. As this is a 3rd Party plugin issue, I would suggest you contact the Plugin Author and let us know the feedback from them on this.

Thanks

#3

Hi Giuseppe,

Please provide us login credentials on a secure note so we can take a closer look.

Thanks,

#4

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