Cornerstone won't load + Internal Server Error when only plugin activated

[ADBL]

Hi there —

Cornerstone won’t load.
I know it’s a known issue, tried your troubleshooting steps including uninstalling all other plugins, but then launching Cornerstone throws an Internat Server Error.

Can you guys have a look?

Many thanks!

[jade]

Hello @ADBL,

Would you mind including the username for the login? I tried some common ones but they don’t seem to work.

For now, please try increasing your PHP memory limit:

How to Increase PHP Memory Limit | Themeco Docs

Hope this helps.

[ADBL]

Oh sorry, it’s themeco
[email protected]

Thanks a lot.

[ruenel]

Hello @ADBL,

Thanks for providing the information. I have investigated the issue and it turns out that Autoptimize plugin is causing it. I went ahead and have temporarily deactivated the Autoptimize plugin. You can now load the X > Theme Options and edit any page in Cornerstone.

Autoptimize and other caching plugins are best to turn ON when you are done building the site and ready to go live. This is also helpful seeing your changes taking immediately without any of the plugin caching the pages which will be difficult when are you still building the site pages.

Kindly check your site now.

[ADBL]

THANKS! I’ll be sure to deactivate it when using Cornerstone.

[ruenel]

You are most welcome @ADBL.