Cornerstone Won't Load Builder

[HCC5605]

Hello,

I noticed today that when I tried to edit any of my pages using Cornerstone the builder wouldn’t load and it would just say “Array” under the footer, which would be located at the top of the page. The pages themselves load fine on the frontend. I’ve cleared my caches on my browser and through my host. Attached is a screenshot of what I am seeing when I open a page to edit it in Cornerstone.

Website: homeportcc.org
Pages I’ve tried to edit: homeportcc.org/bulletin & homeportcc.org/equip

Thanks for your help!

[marc_a]

Hey Ben,

Thanks for reaching out!

There could be a plugin or custom code that affects the builder.

I recommend the following troubleshooting procedures before we investigate the settings.

1. TESTING FOR THEME RELATED ISSUE
2. TESTING FOR PLUGIN CONFLICT
3. THEME UPDATE
4. CHILD THEME
5. CSS/JS CUSTOMIZATION
6. VERSION COMPATIBILITY

Only if none of that helps, please give us the following information in a Secure Note.

• WordPress Login URL
• Admin level username and password

You can find the Secure Note button at the bottom of your posts.

Thank you.

[HCC5605]

Thank you for sending the guides, I appreciate the help. It was a plugin and I got it taken care of.

[prakash_s]

Hello Ben,

Glad that we were able to help you. Please feel free to open a new thread if you have any more concerns.

Thanks