Cornerstone won't load again

Support
#1

Hi I am finding cornerstone will not load on pages again, I just get the spinning wheel.

acamuseum.ca

I see this error in the console debugger

[Error] Failed to load resource: the server responded with a status of 404 (Not Found) (cs.map, line 0)
[Error] Failed to load resource: the server responded with a status of 404 (Not Found) (cs-vendor.map, line 0)
[Error] Failed to load resource: the server responded with a status of 404 (Not Found) (cs.css.map, line 0)

I have deleted and reinstalled cornerstone to no improvement.
Tried different browsers etc.

I have also noticed the ubermenu is now opening behind page content.

Hope you can help this is a live site.

Mike

#2

Hey Mike,

Would you mind providing us with login credentials so we can take a closer look? Please provide following information:

Set it as Secure Note

  • Link to your site
  • WordPress Admin username / password
    All the best!
#3

Here you go

#4

Hello @mikeand13,

Can you please confirm login details as login credentials isn’t working on my end. I tried couple of times but getting following message https://screencast.com/t/kmc4P3lec9

Thanks.

#5

Sorry about that try this,

#6

Hi There,

Are you using Cloudfront CDN ? This issue seems to be related to that.

Try disabling your 3rd party plugins and test this issue again.

Let us know how it goes.
Thanks!

#7

No I am not using cloudfront CDN.

I will have a look at the plugins

#8

Hi,

I just realised we had started using wpmudev’s CDN on that site I have disabled it.
That seems to have fixed things for cornerstone.

Still have the freaky menu behind content thing happening. I tried changing the z-index to fix this nothing seems to work.

#9

Hi There,

Please check now. The menu issue has been resolved.

I have added below CSS to Custom css.

.x-section .x-container, .x-column {
  z-index: auto !important;
}

Thanks

#10

Thank you for that,

Any idea why it suddenly broke? this site has been setup like this for months.

Mike

#11

Hi There,

As you customize your site, sometimes you will need to use such tweaks to work everything correctly.

Thanks!

#12

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