Cornerstone will not load in PRO

Support
#1

Hi,
Cornerstone will not load on my site.

  • WP v 4.9.6
  • PRO v 2.1.5:
  • PHP 7.2:
  • Cleared catch + Cloud flare in “development mode” :
  • Deactivated all plugin :
  • define( ‘WP_MEMORY_LIMIT’, ‘512M’ );
  • define( ‘WP_MAX_MEMORY_LIMIT’, ‘512M’ );
  • Changed permalink to default. Saved.
  • Debug true mode.

No effekt from all of these. Still no loading for cornerstone.
What am I missing? Any other advise?

All advice is appreciated :slight_smile:

#2

Hi,

Since you have already tried the general fix and it still doesn’t work.

Would you mind providing us with login credentials so we can take a closer look? Please provide following information:

Set it as Secure Note

  • Link to your site
  • WordPress Admin username / password
  • FTP credentials

All the best!

#3

I have made a secure note with login in credentials.

#4

Hi @Ka9da,

I checked and it’s due to jQuery, and it’s not loading properly due to the combination of two caching plugin and CF. Before we continue, please disable all your cache plugin and provide your CF login credentials in a secure note. Clearing cache will not take effect due to multiple existences of it, it’s like caching another cache.

Thanks!

#5

Hi Rad,
Now I have disable cf plugin + setting CF in “development mode” at the same time disabled my two cache plugins.

#6

Hello There,

The given ftp details is not working. We cannot log in to the site as of this moment because of too many redirects.

Please double check the login credentials so that we can investigate further.

Thanks.

#7

This is the weirdest thing. I cannot understand why redirects suddenly became a problem.
I will try to figure out. …

But the site is up and running now. - but still no cornerstone. Please see secure note for ftp credentials. I have testet in FileZilla and it works just fine.

Looking forward to hearing from you again.

#8

Hi @Ka9da,

Even if your CF is set to development, I can still see it being optimized especially the rocket loader. I can confirm that by checking the source codes and network logs in browser console. The error is originating from the file served with rocket loader.

How about providing your CF login credentials so I could check it?

Thanks!

#9

Yes you were right. Rocket loader suddenly had become the problem. I turned if of, cleared everything, and then cornerstone cold load again.
Thank you!
Have a nice weekend.

#10

We are delighted to assist you with this.

Have a nice weekend too, Cheers!

#11

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