Hi,
After updating Cornerstone one of our anchors that opens a tab in our products stop working, before it scrolls down and opened the tab , now it doesn’t work unless the tab is opened.
our current website:
https://trafficsafetyzone.com/product/arrow-board-bulb/
before update website:
https://staging32.trafficsafetyzone.com/arrow-board-bulb
Any help is appreciated
Hello Marly,
Thanks for writing in! Are you using a 3rd party plugin to display the Reviews? It may need a plugin update. Please contact the creators of the plugin instead. It could also be caused by a plugin conflict, amongst other things. Please check out this troubleshooting article here and follow the instructions for the following sections (where appropriate):
Testing for Plugin Conflict
Child Theme
CSS/JS Customization
Disabling Cache
Disabling CDN
We would be happy to investigate a little further by checking your site settings. Please create a secure note with the following info so we can log in:
– Link to your site
– WP login URL
– WP username
– WP password
– WP Administrator Role
- Confirmation that we can access and make changes to your site
To know how to create a secure note, please check this out: How The Forum Works
Best Regards.
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