Cornerstone stuck at loading screen

[Riosbjj]

hello

When I try to edit a page using Cornerstone it gets stuck on loading screen. The website itself works fine thankfully but i cant edit…

Wordpress, Theme and all plugins are up to date.

the website is www.vsmeinc.com

thank you

[friech]

Hi Carlos,

Thank you for writing in, please do the following:

• Clear all the site caches (plugin, server-side, CDN, and browser’s cache) so that the code from the latest release is always in use. This will help you to avoid any potential errors. While you’re at it, please deactivate this caching feature while we tackle this issue.

• Test for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

• Remove custom Javascript and custom templates (if any).

• Reset your .htaccess file by renaming it to .htaccess-bak. Then in WP Admin Menu, go to Settings > Permalinks and just click the Save Changes button.

• Contact your hosting provider to increase your allocated memory limit or do it yourself by adding this code in your wp-config.php file.

define( 'WP_MEMORY_LIMIT', '512M' );
define( 'WP_MAX_MEMORY_LIMIT', '512M' );
```

You can add it before the line:

```
/* That’s all, stop editing! Happy blogging. */
```


After doing all this and the issue still persists, please provide us login credentials (_wp-admin and FTP_) in a **Secure Note** so we can take a closer look.

Cheers!