Cornerstone is not loading for my websites homepage. Not able to edit the data on the homepage, kindly check,
Hey @mynoveltyshop,
The usual cause of this is third party plugins especially caching plugin. Please purge all caches and deactivate W3 Total Cache the check if the issue persists. If that does not help, please try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.
If nothing helps, please give us FTP access. Please note though that we will need to deactivate plugins and remove customizations so if this is not possible, please copy your site to a staging server so we could check if the issue comes from X and not caused by third party factors.
Thanks.
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