Cornerstone spinning problem

[Nox1]

Hello,

I have the common issue with the cornerstone, it is not loading, I have tried everything I have read including:

· Disable all the other plug-ins
· Un-install X-Theme
· Re-Install the latest X-Theme
· Clear Cache
· Disable Supercacher from Siteground
· See it from another browser
· Change the memory limit in wp-config.php

I want to mention that this is happening only in one of my pages, not in all of the pages that are installed on the same server.

I have the WordPress 5.2.4 running the latest X theme.

[ruenel]

Hello @Nox1,

Thank you for the very detailed information. Since you already have done almost every troubleshooting possible, please provide us access to your site so that we can check your settings. Please create a secure note with the following info:
– Link to your site
– WordPress Admin username / password
​
To know how to create a secure note, please check this out: https://theme.co/apex/forum/t/how-to-get-support/288

Regards.

[Nox1]

I did the secure note.

[friech]

Hi @Nox1,

Thank you for writing in, I see that you have installed an SSL on your site but your WordPress Address (URL) and Site Address (URL) (Settings > General) are still set to none https:

Please resolve that first by following the guide provided here, as most likely this is the cause of the issue.

.Let us know how it goes,
Cheers!

[Nox1]

Problem solved! Thank you!

[friech]

We are delighted to assist you with this.

Cheers!