Cornerstone spinning and spinning and spinning

[kstidham]

All I’m getting is a spinning icon while trying to load a page already built in cornerstone. This just began. Please advise. Thank you.

[Prasant]

Hello Keith,

Thanks for writing in!

I see multiple X and Pro Theme licence on your account, so it’s a but difficult for me to point out the website in question over here. In that regards please try out following solutions and let us know the outcome:

1. Please ensure that you are using latest version of X Theme (7.0.4) and Cornerstone (4.0.4). If you are using Pro Theme, please ensure you have 4.0.4.
2. If you’re using a CDN, please clear the CDN’s cache and disable optimization services.
3. Test for a plugin conflict. You can do this by deactivating all third-party plugins, and see if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.
4. Increase the PHP Memory Limit of your server. Click here for more detailed information and how to increase the PHP memory limit.

If you still have problems kindly get back to us with the result of the steps above and URL/User/Pass of your WordPress dashboard using the Secure Note functionality of the post to follow up the case.

Thank you.