Cornerstone slow or not working

[newtohtml]

cornerstone from the pro is slow (3-5minutes) or not working at all.
Memory Limit is ok: 256m

debug:
/…/wp-content/themes/pro/framework/functions/global/remove.php on line 36

[Prasant]

Hello @newtohtml,

Thanks for asking.

Would you mind trying these general solutions.

1. Ensure you are fully up to date. See our changelog.
2. Clear all caches including browser cache then deactivate your caching plugins and other optimization plugins.
3. If you’re using a CDN, please clear the CDN’s cache and disable optimization services.
4. Test for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.
5. Remove custom CSS, Javascript and templates.
6. Reset your htaccess file by renaming it to .htaccess-bak. Then in WP Admin Menu, go to Settings > Permalinks and just click the Save Changes button.

Thanks.

[newtohtml]

nothing from the tips above helps.
It is a fresh installation.

[friech]

Hi There,

The site is slow in general, would you mind re-installing the theme? Though most likely this is a server-side issue, please contact your hosting and ask why the site is slow to completely load a resources such as: /…/wp-content/themes/pro/cornerstone/assets/dist-app/js/cs-vendor.js You can try directly accessing that URL on your browser and see what I mean.

Thanks,