Cornerstone problem with headers (h1, h2) size and color

Support
#1

Hi; in my home page I wan to change the h1 or h2 color to white (I have a grey global configuration). Every time I try this 1 of 2 -thing happens:
· The H1 or H2 header doesn’t change to white or it does change to white but the header size change to a paragrapgh default size.

#2

Hi there,

Thanks for writing around! I checked the Headline element on my local setup and it’s working fine on my end. I checked your screenshots and I see the Base Font Size is set to 1em that’s why the font size you’re seeing is small. Please adjust it 2em or higher.

If the Headline element is not working as expected then please check for the following first:

  1. Ensure everything is up to date according to our version compatibility list at https://theme.co/apex/forum/t/troubleshooting-version-compatibility/195. Please follow the best practices when updating your theme and plugins. See https://theme.co/apex/forum/t/setup-updating-your-themes-and-plugins/62 for more details.

  2. Clear all caches including browser cache then deactivate your caching plugins and other optimization plugins.

  3. If you’re using a CDN, please clear the CDN’s cache and disable optimization services.

  4. Test for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

  5. Remove custom CSS, JavaScript and deactivate your child theme and switch to parent theme (take a complete backup first).

  6. Contact your host to increase your allocated memory or do it yourself by adding this code in your wp-config.php

define( 'WP_MEMORY_LIMIT', '256M' );
define( 'WP_MAX_MEMORY_LIMIT', '512M' );

Thanks.

#3

Sorry, but the screen capture resume my question: Why if my configuration says one thing the result no often shows what Cornerstone preview says?

#4

Hi @Pichilandia

Please provide us with WordPress Dashboard login details in a “Secure Note” so we can investigate this issue.

Thanks.

#5

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