Hi.
This week, on May 10th, I decided to update the STAGING site with the latest updates from the LIVE site, since we made a number of small changes on the live site.
After the Update was done, and I went to the staging site to check the changes, there was a critical error and a white screen behind it with no additional information.
Error Details
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An error of type E_ERROR was caused in line 116 of the file /home/payfelix/public_html/staging/wp-content/plugins/wp-staging-pro/wp-staging-pro.php. Error message: Uncaught Error: Class ‘WPStaging\WPStaging’ not found in /home/payfelix/public_html/staging/wp-content/plugins/wp-staging-pro/wp-staging-pro.php:116
Stack trace:
#0 /home/payfelix/public_html/staging/wp-settings.php(418): include_once()
#1 /home/payfelix/public_html/staging/wp-config.php(85): require_once(’/home/payfelix/…’)
#2 /home/payfelix/public_html/staging/wp-load.php(50): require_once(’/home/payfelix/…’)
#3 /home/payfelix/public_html/staging/wp-admin/admin-ajax.php(22): require_once(’/home/payfelix/…’)
#4 {main}
thrown
The error seems to be connected to WP Staging Pro plugin responsible for pushing changes.
However, after some tinkering we have discovered it was the “Pro theme” by theme.co. that was interfering with the staging site.
Before the latest update BOTH our staging site and our live site were using the “Pro” page builder and the pages built in Pro builder in staging pushed to the live site were working well, the staging links remained within the staging site while the live links were present on the live site.
Since the latest update in the Pro theme, our live site started using the “Cornerstone” page builder and the staging site used “Pro” page builder but despite that the changes made in Cornerstone on the staging site translated well into the live site with no issues.
We went into the FTP, took the “Pro” page builder folder, copied it and pasted into the same place but in the staging folder within FTP. It seemed to have fixed the issue BUT now (please refer to image “issue-1.png”) editing the page with the Cornerstone builder leads to the “Welcome screen” (please refer to image “issue-2.png”) and when you select “Launch” it leads you to the Homepage editing screen. You can still manually find the page you want to edit and edit it (issue-3.png), but I’m afraid that during the push from the STAGING site to LIVE site, that may lead to URL issues.
The staging site works now but has issues with the page builder and links. After the “Update” from LIVE site to STAGING, some notes appeared in the Wordpress hub (please refer to image “issue-4.png”) which are likely the key to fixing this issue, however, I do not remember the structure of permalinks set initially on the staging site and whether the other points provided in image “issue-4.png” affect the working order of the staging site and the page builders.
Please let me know what would be the best solution in this situation to ensure the staging site returns to normal, the staging links do not break the live site links and what would be good ways to restore/fix the staging site in this situation.