Cornerstone Preview Unresponsive

Support
#1

Hi, I’m getting the below error message when I try to edit my homepage in Cornerstone.

It obviously has something to do with the amount of content that I have on my homepage, because it just started doing it after I added a few more mobile sections, and it doesn’t do it on any of my other more lightweight pages. I’ve had this problem many times in the past editing my other sites, but I usually just ignored it because I could keep pressing “TRY AGAIN” and eventually after 2 or 3 times it would all load. Now no matter how many times I’ve pressed it, it doesn’t seem to want to load.

Thanks for the help.

#2

Hello Jacob,

Thanks for writing in!

I have investigated your issue and it is because of your Revolution Slider Globals setting. I fixed it by deactivating the “Include Libraries Globally” option.

After deactivating the option, I was able to edit the page:

Hope this helps.

#3

Awesome, I’m so glad this was an easy fix. Thanks RueNel!

#4

You’re welcome Jacob!
We’re just glad we were able to help you out.

#5

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