Hi, I update my X Theme & Cornerstone in this staging environment: https://sociostage.wpengine.com/ and now I can’t edit the page because the cornerstone edit page mode don’t shows me nothing (just header and footer)
Do you know how to solve it?
Thanks
Hello @amebadiseno,
Thanks for writing to us.
It might be an issue of plugin conflict or a version compatibility issue. I would suggest you troubleshoot with a few of the common issues before we investigate your settings.
If none of those work, Please share your details in a secure note so that we can investigate your setting. Please provide the following details
You can find the Secure Note button at the bottom of your posts
Thanks
Thanks for your response. I tried disabling plugins and the edit page shows me a message that says that could’t load the cornerstone frame. I attache the console error.
I try too choosing the parent theme to be sure that is not a child customization conflict and the bug continues, so i will give you our access in a secure note.
Thank you
Hello @amebadiseno,
Thanks for sharing the login and FTP credentials. I went ahead and checked your site. It seems that there was some cache issue. Now the builder is working fine. I followed these steps to fix it.
Now the builder is working fine. Please have a look at the given screenshot below
I would suggest you clear your browser cache and then check it at your end.
Thanks
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