Cornerstone on pro not loading

Support
#1

Hi Rahul has helped by helping me load pro - I have gone onto my web host changed php version to the highest which I think was a round number 10?

and I managed to ad the pro key in and now I click to cornerstone and it won’t load, Can you help

Fi

#2

Hi @Fluke18,

Thanks for reaching out.
Unfortunately, the given URL is not accessible and shows a DNS_PROBE_FINISHED_NXDOMAIN error. What you are experiencing might be due to some different reasons behind your issue. I would like to suggest troubleshooting the following common issue to help us to recognize the reason.

  1. Theme Related Issue
  2. Plugin Conflict
  3. Theme Update related issue
  4. Child Theme Related issue ** if you have activated it.
  5. CSS/JS Customization
  6. Disabling Cache
  7. Disabling CDN

If you discover that an issue is coming from a custom code or 3rd party plugin, kindly consult with a developer or contact the plugin author. Please note that we do not provide support for custom codes and 3rd party plugins.
If that does not help, please check the website URL and let us know for further investigation.

Thanks

#3

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