Cornerstone Not Working... Error

[yerrato]

I get this error when trying to edit a page in cornerstone… This is a really basic site, nothing custom and I’ve tried deleting the plugins.

[tristup]

Hi @yerrato,

Thanks for reaching out.
I have visited the URL listed in your Themeco Account and found that you are using the older version X (version 7.2.3) theme whereas the Cornerstone has been updated to 5.3.2. The issue you are having might be due to the incompatibility between X and Cornerstone. I would also suggest you follow the below steps while updating the X theme and the Cornerstone.

1. Delete the Cornerstone existing one
2. Update the X theme to the 8.3.2(which has been released a few hours ago) version on automatic updates
3. After deletion of the Cornerstone, please use the link in the dashboard to automatically install the Cornerstone.

Hope it helps.
Thanks