Cornerstone not working after updates - can I roll back to previous version

Support
#1

Cornerstone is not working after updates - I just get a spinning circle and nothing happens.

It was fine before updating - can I roll back to previous version?

Thanks

#2

Hello @pollenbird,

Thanks for asking. :slight_smile:

Yes, you can rollback to earlier version. To do so, from members area please download the Stability Release package and install the same on your website.

Thanks.

#3

I’m having the same issue. Site content is viewable on frontend but I just get the spinning circle on Cornerstone edit/admin pages. Is this a widespread issue? I would prefer to not roll back but if there is no immediate fix I guess I will.

#4

I can confirm, cornerstone completely broken on the release, just spins. Would prefer to not revert, will a patch be out soon?

#5

Glad it’s not just me…

#6

@Prasant

Thank you - do I just upload it as a plugin? I’ve not done this before!

Also, will there be a patch out soon?

Thanks for your help

#7

Hi guys,

Yes, you’ll have deactivate the existing one first, then delete it. Then install it as normal plugin by uploading it in Admin > Plugins > Add new > Upload Plugin.

But I don’t see any spinning issue on my cornerstone, I recommend disabling any cache plugin or feature then test it again.

Thanks!

#8

Hi there,

The 3.5.2 update released yesterday should take care of the issue you’re seeing. Let us know if that works for you.

#9

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