Cornerstone not working after recent update

Support
#1

After updating my cornerstone is not working. If you look at my live site now with the Version: 9.0.8 with the cornerstone update. My whole home page body is missing. The staged version is with Version: 9.0.7 The new cornerstone update doesn’t work on either version.

#2

Hello @Ralanda14,

Thanks for writing in! You are experiencing the issue because though you have updated the X theme to version 9.0.8, you seem to forget to update the compatible version of Cornerstone to version 6.0.8. At the moment, your Cornerstone version is 3.1.6 which is very outdated.

Please update the Cornerstone to the latest version now.

Thank You.

#3

Hello
Please look at my live site. Whenever I do the update it leaves me with only a header and footer. I just did the update on the stage site and it does the same thing. :slightly_frowning_face:

#4

Hi @Ralanda14,

I have thoroughly checked your site and found that a few pages are using the much older version of shortcodes and built way before Cornerstone and page builder launched and that is why it is not compatible with current version of the Cornerstone. Regretfully, in that case, you need to build the pages from scratch.

Thanks

#5

how do I get the church theme back

#6

Hello @Ralanda14,

It seems that your site is now back to normal. The Church demo is now on display along with your site changes.

Please see the secure note below.

Kindly let us know how it goes.

#7

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