Hi there
I recreated my page in a staging environment (http://snapshotz.ch/staging/) and pushed it up to the PROD environment (https://snapshotz.ch). Not sure what exactly happened but cornerstone is not available on the PROD environment.
Not sure if the problem relates to the fact that I was working with the latest (current) Pro version on the staging but the PROD environment was still on the old one. First all was working, but after the theme update it all blacks out. --> Everything seems to exist but when I try to open the Cornerstone Editor only a blank
screen is presented.
Already taken steps:
- Testing For Theme Related Issue --> Page is working on one of the default themes
- Testing For Plugin Conflict --> All plugins deactivated, still not working
- Theme Update --> Issue after uploading staging to PROD. PROD was updated afterwards
- Child Theme --> Child-Theme does not work either
- Css/Js Customization–> no such customization does exist
- Increasing Php Memory Limit–> should not be an issue due to the fact that the staging works.
- Disabling Cache --> all cache deleted using WP super Cache
- Disabling Cdn --> disabled
- Permalinks --> set to “Post Name”
- Version Compatibility --> all Plugins deactivated
Still just a blank screen
Any idea?
Thanks for your help