Cornerstone not loading Pro 6.1.0 - 6.1.2 - cannot add sections or elements

Support
#1

Hi Themeco,

We’ve been working on a new site building pages in cornerstone with no problems. We went to create a single post layout using a Themeco template and although we got a message saying that the template had been added the page remained blank. (This was in Pro version 6.1.0. We have since updated to 6.1.2 and now templates appear to be loading correctly).

But the bigger issue that occurred before updating to 6.1.1 is that no cornerstone elements are rendering either in the builder or on the front end. Only the header and footer render for all pages. This happened in version 6.1.0 after attempting to add a template to a single post layout. Updating to Pro 6.1.2 has not resolved the issue.

We have tried all the usual troubleshooting advice. Can you please take a look. Please see secure note for login details.

1 Like
#2

Update - Hi, we managed to fix this by deleting the page that failed to load the template. Once deleted the cornerstone previews for all the other pages reappeared in the builder and also rendered correctly front end too.

#3

Hi @spaghettiweb,

Glad to know that everything is working fine now.

Thanks

#4

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