Cornerstone not displaying properly

Support
#1

I have looked online in the support and still havent been able to resolve the issue. The page builder cornertsone isnt displaying well. I have disabled all the plugins and still no resolve, I have deleted all custom CSS and JS and still the same issues, I have cleared my cache and even using another browser and its still the same issue. What needs to be done.

#2

Hi There,

Thanks for writing in!

The website seems not reachable, can you please check and revert back.

Thanks

#3

sorry typo www.maskawards.com

#4

It shows properly online, but designing it has been a problem because the view in cornerstone is not properly seen

#5

Hello There,

I was able to login and edit a page in Cornerstone. This is a test page I made: https://maskawards.com/an-x-test/

It seems that there is a 3rd party plugin making conflict with the menu in the header. You could try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

​We also recommend that you increase your memory allocated to PHP. To increase it, please edit your wp-config.php file and insert these lines:

define( 'WP_MEMORY_LIMIT', '256M' );
define( 'WP_MAX_MEMORY_LIMIT', '512M' );

You can add it before the line
/*That's all, stop editing! Happy Blogging. */

We would loved to know if this has work for you. Thank you.

#6

i already did the
define( ‘WP_MEMORY_LIMIT’, ‘256M’ );
define( ‘WP_MAX_MEMORY_LIMIT’, ‘512M’ );
which i found online but that did not work. I will try the plugin and see. If it is the plugin and i do need the plugin then what?

#7

So it worked better when i deactivated Revolution Slider, however, the RevSlider came with the Theme and was working before. So what do you suggest I do

#8

It was working properly before, even with the Rev Slider

#9

So I uninstalled everything and reinstalled it back though i didnt make a reinstall of wordpress itself, and the cornerstone builder is displaying properly, however the Revslider doesnt still show when in the builder. it shows up when you publish, but not in builderYou can see the circles in places where it should display but it doesnt

#10

Hi there,

It’s known issue and it could happen on Essential Grid or The grid too. When the slider triggers any error, it could paralyze your builder, it’s better that way for now. But this is already on our issue tracker.

You can also change the output settings of your slider through its Problem handling section. That will also disable the rendering of the slider in the builder IF the sliders are throwing errors.

Thanks!

#11

This topic was automatically closed 10 days after the last reply. New replies are no longer allowed.