Cornerstone no longer showing content

Support
#1

Hi there

Issue with http://jeanpaulmartinon.net/creative/poetry/

The page is created in cornerstone. But when I go to edit the page in cornerstone no content is showing either in the live view or in the edit section. This is the same across the whole website. I tried turning all plugins off but that didnt work. On some pages I can see the content but when I go to edit it goes blank in cornerstone. I think it might be an issue since I updated WP, but not sure.
See screengrabs

Will post log-in below

#2

Hi @agentnightingale,

Thanks for reaching out.

It appears the cornerstone data is corrupted, have you done some database editing before? The only solution is restoring your database to when it still working, or re-do the content again.

It’s only displaying on the live page since the builder generates a shortcode content version of it as a fall back copy but it can’t be converted back to cornerstone data.

Thanks!

#3

Hi thanks for getting back to me.

But why has the cornerstone data being corrupted?

This seems very strange as I also checked the the development site and its the same issue there too. Would this have happened with updating the WP version or the X version?

You can see also from the attached screenshot that admin is no longer displaying correctly either.

How do I restore the database?

#4

Hello @agentnightingale,

Thanks for updating the thread.

You can take a look at following resources to restore database:

Thanks.

#5

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