Cornerstone never opens page for editing

[johnboak]

home

Wordpress 5.8.3
X-theme 9.1.4
Cornerstone 6.1.4
PHP 7.3

Cornerstone never gets past the rotating WAIT circle.
I cannot edit pages.
Can you help?

[tristup]

Hi @johnboak,

Thanks for reaching out.
I have checked your website and found the issue you described. There might be some different reasons behind your issue, I would like to suggest troubleshooting the following common issue to help us to recognize the reason.

1.Theme Related Issue
2.Plugin Conflict
3.Theme Update related issue
4.Child Theme Related issue
5.CSS/JS Customization
6.Disabling Cache
7.Disabling CDN

If you discover that an issue is coming from a custom code or 3rd party plugin, kindly consult with a developer or contact the plugin author. Please note that we do not provide support for custom codes and 3rd party plugins.
If none of the above help, please copy your live site to a staging server so we could troubleshoot freely without breaking your live site.
And give us access in the secure note including:

– WordPress Site URL & Login URL
– WordPress Admin username/password

To create a secure note, click the key icon underneath any of your posts.

Thanks